Service

Getting your gauges to us

Cross-border shipping is routine for us — customs paperwork is available before you ship. Follow the checklist below and your instruments will move straight through.

• Send all applicable zero and setting standards (setting rings, length standards, roughness specimens, etc.).
• Pack your gauge(s) securely and enclose a letter with a brief description of the problem.
• Insure your instrument(s) for full value.
• Include your name, company name, address, daytime phone and fax numbers, and email address.
• Ship via UPS, Purolator, DHL or FedEx — do not use standard parcel post.
• Private couriers by appointment only.

Customs paperwork

• United Parcel Service (UPS) Customs papers available — ask us before you ship.

  Shipping and customs documents

  • UPS Canada — International Forms and CertificatesGuidance on commercial invoices, certificates of origin and other international shipping documentation.
  • UPS International Customs Forms LibrarySearchable collection of customs, import, export and clearance forms.
  • Commercial Invoice — PDFBlank UPS commercial invoice for international shipments.
  • Canada Customs Invoice — PDFForm used to document the value, quantity and nature of goods imported into Canada.
  • Certificate of Origin — PDFForm identifying where shipped goods were manufactured or produced.
  • UPS Freight Document CentreAir waybills, bills of lading, certificates of origin and freight-related documents.

  Rates, rules and service documents

  • 2026 UPS Canada Rate and Service Guide — PDFCanadian shipping services, rates, fees and service information.
  • 2026 UPS Canada Terms and Conditions — PDFCanadian conditions of service, liability limits and shipment rules.
  • UPS Canada Rates and Zone GuidesDownloadable zone guides organized by the shipment origin postal-code prefix.
  • UPS Canada Legal Terms and ConditionsCentral page for parcel, freight and supply-chain service terms.

  Claims documents

  • UPS Canada — Supporting Documents for ClaimsExplains invoices, photographs and other evidence needed for missing or damaged-package claims.
  • UPS Claim Document SubmissionUpload documents associated with an existing UPS claim.
  • UPS Supply Chain Cargo Claims FormsCargo and insured freight claim forms.

  Corporate and financial documents

  • UPS Annual ReportsAnnual reports and proxy statements organized by year.
  • UPS SEC FilingsCurrent and historical Form 10-K, 10-Q, 8-K and proxy filings.
  • UPS Annual FilingsDedicated archive of annual reports and Form 10-K filings.

  UPS may update or relocate online documents. If a direct PDF link no longer opens, use the nearest UPS category page listed above to locate the current version.

• FedEx — under $1,400.00 CAD Customs papers available.

  For international shipments valued under C$1,400 CAD

  • FedEx Express Commercial InvoiceCommercial Invoice form for international FedEx Express shipments containing goods.
  • FedEx Ground Commercial InvoiceCommercial Invoice form for FedEx International Ground shipments.
  • FedEx Canada Customs FormsFedEx Canada hub for Commercial Invoices, export declarations, certificates of origin, and other customs documents.
  • FedEx Documentation RequirementsInformation about documentation requirements for international shipments.
  • FedEx Export Declaration RequirementsFedEx guidance on Canadian export declaration requirements and No Declaration Required exemptions.
  • CBSA — Goods That Do Not Need an Export DeclarationOfficial Government of Canada list of export declaration exemptions, including qualifying low-value shipments.
  • FedEx CUSMA Certification of OriginCertification of origin form for eligible goods traded under CUSMA between Canada, the United States, and Mexico.
  • Combined Commercial Invoice and CUSMA CertificationCombined FedEx Commercial Invoice and CUSMA certification-of-origin form.
  • Commercial Invoice Customs Regulatory Compliance GuideFedEx country-by-country guide covering Commercial Invoice signatures, letterhead, and document requirements.

  Documentation requirements can vary according to the shipment contents, destination, origin, and regulatory status. The C$1,400 value is below the general C$2,000 export-declaration threshold cited in the linked FedEx and CBSA guidance, but controlled or regulated goods may require additional documentation regardless of value.

• FedEx — over $1,400.00 CAD Contact us first: 905-304-4730.

  C$1,400 is not itself a FedEx or CBSA paperwork threshold. A shipment just over C$1,400 normally uses the same core documents as one below C$1,400. The thresholds that actually change the documentation are C$2,000 for certain exports from Canada and C$3,300 for Canada’s low-value commercial import treatment.

  How the value ranges differ

  Shipment value / situation	What changes	Key document implication
  C$1,400.01 to C$1,999.99Non-restricted export from Canada	No new requirement is triggered solely by crossing C$1,400.	Shipping label and Commercial Invoice remain the core documents. For eligible non-U.S. exports below C$2,000, NDR2 may apply.
  C$2,000 or moreExport from Canada to most non-U.S. destinations	An electronic export declaration is generally required unless an exemption applies.	Submit through CERS or an approved reporting method, then provide the proof-of-report number in the FedEx shipment details.
  Any valueRestricted or controlled goods	Value exemptions do not remove permit or reporting obligations.	Export declaration, permit, licence or agency certificate may be required.
  Greater than C$3,300Commercial goods imported into Canada	The shipment is outside the Courier Low Value Shipment threshold.	Formal release/accounting requirements apply, and a Canada Customs Invoice or equivalent commercial invoice data is required.

  A — Core FedEx documents for shipments over C$1,400

  • FedEx Express Commercial InvoicePDFUse for international FedEx Express shipments containing goods. This remains a core customs document above C$1,400 and is not replaced by the export declaration.
  • FedEx Ground Commercial InvoicePDFUse for FedEx International Ground shipments containing merchandise. It records the goods, origin, HS code, quantity, weight and value.
  • FedEx Canada Customs Forms and GuidanceFedEx’s central Canadian page for Commercial Invoices, export declarations, certificates of origin and other customs documentation.
  • FedEx Documentation RequirementsExplains the information that should appear on the air waybill and Commercial Invoice, plus electronic document options.
  • FedEx Electronic Trade Documents (ETD)Allows Commercial Invoices and up to four additional customs documents to be submitted electronically when the shipment and destination are eligible.

  B — Added export reporting at C$2,000 or more

  • FedEx Export Declaration RequirementsImportant at C$2,000+FedEx explains when Canadian exporters must report goods electronically, how exemptions are entered and how the CERS proof-of-report number is used.
  • CBSA Exporters’ Guide to ReportingOfficial step-by-step guidance on determining whether goods must be reported, classifying goods and filing an export declaration.
  • CERS Portal Sign-inPortalSecure CBSA portal used by exporters or their service providers to transmit export declarations electronically.
  • Register for a CERS AccountOfficial registration instructions, including the business-number and RM export-program requirements.
  • CERS User GuideDetailed instructions for registration, creating and submitting declarations, amendments and portal use.
  • CBSA Goods That Do Not Need an Export DeclarationLists the No Declaration Required exemptions. NDR2 applies to eligible non-restricted commercial goods valued below C$2,000; NDR1 covers eligible non-restricted goods exported for consumption in the United States.
  • CBSA Memorandum D20-1-1 — Exporter ReportingDetailed legal and operational guidance for export reporting, including the C$2,000 threshold, restricted goods and carrier proof-of-report obligations.

  C — Importing into Canada: added requirements above C$3,300

  • CBSA Low-Value Shipment ThresholdsImportant at C$3,300+Official explanation of the C$3,300 commercial low-value threshold. Shipments above C$3,300 require faster formal accounting and a customs invoice for release and accounting.
  • CI1 — Canada Customs InvoiceOfficial formOfficial Canada Customs Invoice form and instructions. A commercial invoice containing all required CI1 data may be accepted instead of the standalone form.
  • FedEx Canada Customs Invoice Preparation GuidePDFFedEx preparation guide explaining the fields used for goods destined to Canada.
  • CBSA Importing Commercial Goods into CanadaCurrent starting point for importer registration, classification, valuation, reporting, release and accounting information.
  • CBSA Invoice Requirements — Memorandum D1-4-1Detailed requirements for invoices used to support imported commercial goods and the data that must be available to CBSA.

  D — Origin documents and conditional forms

  • FedEx CUSMA Certification of OriginPDFUse when claiming CUSMA preferential tariff treatment and a certification is required. The need depends on origin, destination and applicable low-value proof-of-origin rules.
  • Combined Commercial Invoice and CUSMA Certification of OriginPDFCombines the Commercial Invoice and single-shipment CUSMA certification in one FedEx form.
  • CBSA Origin of Goods GuidanceExplains proof-of-origin rules and the low-value waiver that applies to qualifying commercial imports not exceeding C$3,300 under Canadian free trade agreements.

  Practical document package

  • For C$1,400.01–C$1,999.99: FedEx label + Commercial Invoice, with the applicable NDR exemption when eligible.
  • For C$2,000+ exports to most non-U.S. destinations: add the electronic export declaration and proof-of-report number.
  • For imports into Canada above C$3,300: add formal import-release/accounting documentation and a Canada Customs Invoice or equivalent invoice data.
  • At any value: restricted goods may require permits, licences, certificates and export reporting.

  Requirements depend on origin, destination, commodity, purpose, importer status and whether the goods are restricted. Confirm shipment-specific requirements in FedEx Global Trade Manager or with FedEx/CBSA before shipping.

• US customers (UPS) Do not default to prepaid — this will not be acceptable.

  The former US$800 duty-free de minimis treatment is currently suspended. Low-value merchandise entering the United States is still processed through an applicable informal or formal entry procedure and may be subject to duty, tax and fees. The main general value distinction for U.S. customs entry remains US$2,500, although regulated products can require formal treatment at lower values.

  How U.S. shipment situations differ

  Shipment situation	General treatment	Document implication
  Documents with no commercial value	No merchandise customs invoice is generally required.	Create the UPS shipping label and accurately identify the contents as documents.
  Any cross-border merchandise shipment	Customs must determine value, origin, classification and admissibility.	UPS label plus Commercial Invoice or Pro Forma Invoice. Additional forms depend on the goods and destination.
  U.S. import valued at US$800 or less	Not automatically duty-free under the currently suspended de minimis treatment.	Commercial Invoice and applicable customs entry data are still required; duty, tax or fees may apply.
  U.S. import below US$2,500	Usually eligible for informal entry, unless the goods are restricted or subject to a lower formal-entry threshold.	Commercial Invoice remains central. UPS or the importer may need identity, tariff, origin and agency information.
  U.S. import of US$2,500 or more	Formal entry is usually required.	Importer Tax ID, broker authorization/POA and other formal-entry information may be requested.
  U.S. export over US$2,500 per Schedule B/HTS code	EEI is generally required unless a specific exemption applies.	File in AES/AESDirect or authorize UPS to file; provide the Internal Transaction Number or exemption citation.
  U.S. export to CanadaSending a gauge to us	Generally exempt from EEI under FTR 30.36, with important exceptions.	Use the correct NOEEI exemption citation unless the shipment is licensed, controlled, transiting Canada or otherwise excepted.

  A — Core UPS documents for U.S. international customers

  • UPS International Forms and CertificatesUPS overview of the Commercial Invoice, Electronic Export Information, U.S. Certificate of Origin and optional Packing List, including when each may be needed.
  • UPS International Forms LibraryInteractive UPS library for generating or downloading Commercial Invoices, Packing Lists, U.S. Certificates of Origin, EEI information and other country-specific forms.
  • Blank UPS Commercial InvoicePDFOfficial blank U.S. UPS Commercial Invoice form. Use it for international merchandise shipments when the invoice is not generated electronically through UPS shipping tools.
  • UPS Commercial Invoice Completion GuidePDFIllustrated guide covering shipper and recipient details, tariff codes, country of origin, values, Incoterms and declaration statements.
  • How to Create a Commercial InvoiceUPS instructions explaining the required shipment information and how to submit the invoice through UPS Paperless Invoice.
  • UPS Paperless Invoice and International Shipping GuideUPS guidance for transmitting customs forms digitally, preparing descriptions, classifications, origin and shipment values.

  B — U.S. import entry resources

  • CBP Low-Value Shipment Processing UpdateCurrent 2026 ruleOfficial U.S. Customs and Border Protection notice explaining the indefinite suspension of duty-free de minimis treatment for merchandise valued at US$800 or less.
  • CBP E-Commerce Frequently Asked QuestionsCurrent answers on low-value merchandise, the de minimis suspension and the customs-entry processes that now apply to shipments valued at US$800 or less.
  • CBP Informal Entry Guidance — Goods Below US$2,500Explains that informal entry is generally used for personal and commercial imports valued below US$2,500, subject to commodity-specific exceptions.
  • CBP Formal Entry Guidance — Goods at US$2,500 or MoreExplains the formal-entry process for goods generally valued at US$2,500 or more and directs importers to the appropriate port of entry.
  • UPS Customs Clearance GuideUPS guide to entry types, brokers, Incoterms, documentation, duties, taxes and the customs-clearance process.
  • UPS Customs Import/Export Power of AttorneyPDFAuthorizes a customs broker or forwarding agent to act for the importer or exporter. UPS may request this when filing entries or export information on a customer’s behalf.
  • UPS Tariff and Compliance ResourceUPS compliance guidance identifying the details needed on invoices, including the U.S. 10-digit HTSUS code and an Importer Tax ID for shipments requiring formal entry.

  C — USMCA and country-of-origin documents

  • UPS USMCA Certification of Origin FormFillable PDFFillable UPS certification for qualifying trade among the United States, Canada and Mexico. It contains the nine minimum USMCA data elements.
  • UPS USMCA GuidanceExplains certification requirements and the low-value rule for goods destined to the United States from Canada or Mexico. Below US$2,500, a full nine-element certification may be waived, but an originating-goods statement is still required when claiming preference.
  • U.S. Certificate of Origin — UPS Forms LibraryUse the UPS forms library to create a U.S. Certificate of Origin when destination-country rules, a trade agreement or the importer requires proof of manufacturing origin.

  D — U.S. export reporting and EEI resources

  • UPS EEI and International Forms GuidanceUS$2,500 export thresholdUPS explains that EEI is generally required for a U.S. export when a commodity classified under one Schedule B or HTS code is valued over US$2,500, or when mandatory filing rules apply.
  • U.S. Census Quick Guide to the Foreign Trade RegulationsPDF — updated April 2026Current Census Bureau quick guide covering EEI, AES, exemptions, Schedule B classification and the US$2,500-per-code filing threshold.
  • Current Foreign Trade Regulations — 15 CFR Part 30Official regulations PDFThe current official regulations governing EEI filing, low-value exemptions, Canada exemptions and mandatory filing situations.
  • AESDirect User GuidePDFCensus Bureau instructions for filing Electronic Export Information through ACE AESDirect, including shipment and commodity data fields.
  • UPS Shipper’s Letter of Instruction — Air FreightPDFUsed for air-freight exports to provide UPS with transportation, routing, documentation and export-filing instructions.
  • UPS Shipper’s Letter of Instruction — Ocean FreightPDFUsed for ocean-freight exports to provide detailed forwarding and documentation instructions.
  • UPS Air WaybillFreight PDFOfficial UPS Supply Chain Solutions air-freight waybill. This is separate from the standard small-package UPS shipping label.
  • UPS Freight Document CenterCentral UPS page for the Air Waybill, Commercial Invoice, Customs POA, air and ocean Shipper’s Letters of Instruction and related freight documents.

  Practical document package

  • Ordinary international merchandise shipment: UPS shipping label + Commercial Invoice or Pro Forma Invoice.
  • Import into the United States below US$2,500: usually informal entry, but the invoice and full commodity data are still needed.
  • Import into the United States at US$2,500 or more: formal entry generally applies; UPS may request an Importer Tax ID, POA and additional broker information.
  • Export from the United States over US$2,500 per commodity code: EEI generally applies unless an exemption is available.
  • At any value: regulated food, textiles, chemicals, medical products, weapons, wildlife products and other controlled goods may require permits or agency forms.

  This is a practical link directory, not legal or customs-broker advice. Requirements can change by destination, product, origin, licensing status and government agency. Confirm the shipment in the UPS shipping system or with UPS/CBP before tendering it.

Shipping from the United States

• The shipper pays all charges — duty, VAT, brokerage, tax, etc. Some or all of these fees may be written off or reclaimed at tax time.
• A handwritten waybill or computer-generated label, as well as a Commercial Invoice (customs paperwork), is required for cross-border shipments.
• Questions about a cross-border shipment? Call 905-304-4730.

Get your gauges back to spec